Question 1

How do I find my school’s 8-digit school code and password to log in to the Shop?

Accepted Answer

A school code and password were issued to your school when it initially registered with ICAS Assessments. The teacher at your school who coordinated ICAS in previous years may know the details. Alternatively, contact us.

Question 2

What do I do when I am having difficulty accessing Shop URL?

Accepted Answer

It is possible your school’s firewall is blocking access to the Shop. Please contact your school’s IT department for assistance. If you are still experiencing difficulties, please contact us.

Question 3

Where can I find User Guides or Admin Instructions for REACH Assessments on your website?

Accepted Answer

For support and templates, please go to the REACH support page.
The support link will also be available from the Assessments Portal this year for easier access.

Question 4

Is there a standard letter available to advise the parents about the assessments?

Accepted Answer

Yes, we have standard templates that your school can adapt to suit your needs. Please visit the Reach support page here.

Question 5

Where is the information about privacy on your website?

Accepted Answer

Here is the information about ICAS Assessments privacy policy.

Question 6

Do I have to assign teachers to classes?

Accepted Answer

There are two types of teacher roles in the Assessments Portal: Teacher and Unrestricted Teacher. We recommend that any staff who are going to be supervising the test on test day be assigned the Unrestricted Teacher role and not the Teacher role, so as to have access to all students who will be sitting the ICAS tests. This is especially useful for secondary school staff who are supervising students from different home-room classes. If you wish to allocate the Teacher role to your staff, you will need to ensure that you include class information in your student import and that you assign class(es) to teachers. Students can only be allocated to one class in the Assessments Portal. The class field is not mandatory for ICAS when uploading student details into the Assessments Portal.
If there are staff in the school with the Teacher role, you must assign them a class. To do this, click “Assign classes to teachers” from the School Coordinator dashboard. The Teacher’s account must have been activated prior to assigning classes to teachers.
Note: As the School Coordinator and Unrestricted Teacher roles have access to all students in the Assessments Portal for your school, you do not need to assign them any classes.

Question 7

How do I add my students to a class after I have imported their details into the Assessments Portal?

Accepted Answer

If you have already uploaded your student data without classes, you will need to reupload the spreadsheet with the class field populated. You can only add a class to existing individual student records if the class already exists in the Assessments Portal.

Question 8

Which subjects require the LDB application?

Accepted Answer

REACH Spelling and REACH Writing both require the LDB application, Replay. Only one download of Replay per device is necessary.

Question 9

Do the teachers who are supervising the tests need to log in to the Assessments Portal?

Accepted Answer

Yes. On the day of the ICAS test, the supervising teacher needs to log in to create and start the test session.

Question 10

Are there instructions for how to supervise a test?

Accepted Answer

Yes. There are test supervision instructions (PDFs) for each subject for ICAS assessments. They can be found on the REACH Support Page or can be accessed from the Assessments Portal dashboard.

Question 11

What if my student(s) are interrupted (becomes ill or needs to go home) during an online assessment?

Accepted Answer

If a student, for example, becomes ill during the test the teacher will pause the student’s test. This means that the student will not be able to access it from home. Where appropriate, on a subsequent day within the official sitting period, the teacher can create a new test session for the student. The student can continue with their test using the same one-time code and the newly created test session code.
Pause is used to temporarily stop a student’s test. They will be postponed when the session closes at the end of the day. And then the student’s test can be restarted another day with a new session code and the student can continue where they left off.

Question 12

How can I see the results of a test?

Accepted Answer

The results for all tests are available in the Results Portal. Access to the Portal can be done in the following ways:

Go to the Results Portal and log in using your school’s 8-digit school code and password.
Go to the Assessments Portal and click on Results on the dashboard or on the Results icon in the navigation bar and follow the link. You will be taken directly to the Results Portal through a single-sign-on process.

Question 13

Does my school print the certificates for REACH?

Accepted Answer

It is up to your school whether you choose to print the Reach student certificates. The certificates are available for printing by the school or the individual student in the Results Portal.

Question 14

How can students access their results online?

Accepted Answer

Students can access their results from student Results Portal. The Reach student handout provides a student with their personal login details for the Results Portal. The school can print the handouts from the Result and Reports Portal and distribute to the students.

Question 15

Is there a standard letter available to advise the parents about the assessments?

Accepted Answer

Yes, we have standard templates that your school can adapt to suit your needs. Please visit the Reach support page here.

Question 16

Where is the information about privacy on your website?

Accepted Answer

Here is the information about ICAS Assessments privacy policy.

Question 17

How can I see the results of a test?

Accepted Answer

The results for all tests are available in the Results Portal. Access to the Portal can be done in the following ways:

Go to the Results Portal and log in using your school’s 8-digit school code and password.
Go to the Assessments Portal and click on Results on the dashboard or on the Results icon in the navigation bar and follow the link. You will be taken directly to the Results Portal through a single-sign-on process.

Question 18

Does my school print the certificates for Reach?

Accepted Answer

It is up to your school whether you choose to print the Reach student certificates. The certificates are available for printing by the school or the individual student in the Results Portal.

Question 19

How do students access their Reach results and certificate?

Accepted Answer

Students can access their results from student Results Portal. The Reach student handout provides a student with their personal login details for the Results Portal. The school can print the handouts from the Result and Reports Portal and distribute to the students.

Question 20

Do the teachers who are supervising the tests need to log in to the Assessments Portal?

Accepted Answer

Yes. On the day of the ICAS test, the supervising teacher needs to log in to create and start the test session.

Question 21

Are there instructions for how to supervise a test?

Accepted Answer

Yes. There are test supervision instructions (PDFs) for each subject for ICAS assessments. They can be found on the REACH Support Page or can be accessed from the Assessments Portal dashboard.

Question 22

What if my student(s) are interrupted (becomes ill or needs to go home) during an online assessment?

Accepted Answer

If a student, for example, becomes ill during the test the teacher will pause the student’s test. This means that the student will not be able to access it from home. Where appropriate, on a subsequent day within the official sitting period, the teacher can create a new test session for the student. The student can continue with their test using the same one-time code and the newly created test session code.
Pause is used to temporarily stop a student’s test. They will be postponed when the session closes at the end of the day. And then the student’s test can be restarted another day with a new session code and the student can continue where they left off.

Question 23

How can I see the results of a test?

Accepted Answer

The results for all tests are available in the Results Portal. Access to the Portal can be done in the following ways:

Go to the Results Portal and log in using your school’s 8-digit school code and password.
Go to the Assessments Portal and click on Results on the dashboard or on the Results icon in the navigation bar and follow the link. You will be taken directly to the Results Portal through a single-sign-on process.

Question 24

Does my school print the certificates for REACH?

Accepted Answer

It is up to your school whether you choose to print the Reach student certificates. The certificates are available for printing by the school or the individual student in the Results Portal.

Question 25

How can students access their results online?

Accepted Answer

Students can access their results from student Results Portal. The Reach student handout provides a student with their personal login details for the Results Portal. The school can print the handouts from the Result and Reports Portal and distribute to the students.

Reach support and resources

1. Getting started

Frequently Asked Questions jQuery(document).ready(function($) { var delay = 100; setTimeout(function() { $('.elementor-tab-title').removeClass('elementor-active'); $('.elementor-tab-content').css('display', 'none'); }, delay); });

2. Communicate

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3. Prepare for testing

School Coordinator Dashboard

Invite New Staff

Import Students

Allocate Test Licences to Students

Print Student Logins

Frequently Asked Questions jQuery(document).ready(function($) { var delay = 100; setTimeout(function() { $('.elementor-tab-title').removeClass('elementor-active'); $('.elementor-tab-content').css('display', 'none'); }, delay); });

4. Sit the test

Supervise a Live Test

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5. Review the results

Interpret results

Frequently Asked Questions

1. Communicate

Frequently Asked Questions

2. Review the Results

Frequently Asked Questions

1. Sit the test

How Students Take a Test

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2. Review the results

Frequently Asked Questions

Need further support?

Find out how your school can benefit from Reach in Term 1.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions