Terms of Use.

Please read these Terms of Use carefully before using this Site.

Last updated: 13 February 2024

1. Who we are and how to contact us

janison.com, icasassessments.com, qats.com.au, academicassessment.com.au and riseplus.education are websites (altogether the, ‘Site’) operated by Janison Solutions Pty Ltd C/ Automic Group, of Level 5, 126 Phillip Street, Sydney NSW 2000, Australia (we, us and our).

To contact us, please use the contact details below:

Janison

Email: [email protected]

Customer service line:
Within Australia: 1300 857 687
International: +61 2 6652 9850

ICAS Assessments

Email: [email protected]

Customer service line: +61 2 5565 2217
Australia toll-free:  1800 931 775
New Zealand toll-free: 0800 440 904

QATs

Email: [email protected]

Customer service line: +61 3 9428 2944
Toll-free: 1800 445 963 (NSW, SA/NT, QLD and country VIC)

Academic Assessment Services (AAS)

For exam management enquiries: [email protected]
For AAS service enquiries: Matt Linn [email protected]; Chris McNamara [email protected]
Phone: +61 2 9904 4933

RiSE+

Email: [email protected]

2. By using our Site you accept these terms

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site.

Your access to and use of the Site and our services is conditional upon your acceptance and compliance with the Janison Privacy Policy which describes our policies and procedures on the collection, use and disclosure of your personal information or data when you use the website or our products and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy at janison.com/privacy-policy carefully before using our Site, services or products. Please note that additional terms and conditions may apply to products and services that you use or purchase from us.

3. We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

4. We may make changes to our Site

We may update and change our Site from time to time to reflect changes to our products, our users’ needs and our business priorities.

5. We may suspend or withdraw our Site

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

6. Communications

You agree to receive all communications, agreements and notices that we provide in connection with any Janison products or services (Communications), including, but not limited to, Communications related to our delivery of Janison products or services, via electronic means, including by email, text, or by posting them on the Site or through any Janison products or services. You agree that all Communications we provide to you electronically satisfy and legal requirement that such Communications be in writing or be delivered in a particular manner and you agree to keep your Account contact information current.

7. You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details in section 1.

8. How you may use material on our Site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged, unless otherwise notified to you.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If we provide social media features such as the ability to share content, you may take such actions as are enabled by such features.

You must not delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Site.

9. Do not rely on information on this Site

This Site and our services are provided on an “as is” and “as available” basis, and we make no representations or warranties, express or implied, regarding the operation or availability of the Site or the services other than by specific contractual agreement.

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

10. We are not responsible for websites we link to

Where our Site contains links to other sites (including banner advertisements and sponsored links) and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over, and assume no responsibility for the contents, privacy policies or practices of those sites or resources, and you access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites. We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

11. Limitation of liability

In no event will we, our affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our Site, any websites linked to it, any content on our Site or such other websites or any services or items obtained through our Site or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Nothing in this clause affects any liability which cannot be excluded or limited under applicable law. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Where our liability cannot be excluded, we limit our liability to the fullest extent permitted by the Australian Consumer Law.

You agree to defend, indemnify and hold us, our affiliates, licensors and service providers, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms or your use of the Site, including, but not limited to your use of any information obtained from the Site and any use of the Site’s content, services and products other than as expressly authorised in these terms.

12. We are not responsible for viruses

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your technology to access our Site. You should use your own virus protection software.

13. Rules about linking to our Site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Site other than that set out above, please contact using the contact details in section 1.

14. Cookies

This Site uses cookies to monitor browsing preferences. If you do allow cookies to be used, please refer to our Privacy Policy to see what information we obtain, how we store that information and how we use that information.

15. Prohibited uses

You may use the Site only for lawful purposes and in accordance with these terms. You agree not to use the Site:

  • in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from other countries);
  • for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
  • to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;
  • to impersonate or attempt to impersonate us, any of our employees, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); or
  • to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability.

Additionally, you agree not to:

  • use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site;
  • use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the material on the Site;
  • use any manual process to monitor or copy any of the material on the Site or for any other unauthorised purpose without our prior written consent;
  • use any device, software or routine that interferes with the proper working of the Site;
  • introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
  • attempt to gain unauthorised access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site;
  • attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or
  • otherwise attempt to interfere with the proper working of the Site.

We may report any of these activities above to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

16. Trademarks

ICAS Assessments is a registered trademark, and all related names, logos, product and service names, designs and slogans are our trademarks or the trademarks of our affiliates or licensors. You must not use them without our prior written permission. Other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners and are used by us under licence.

17. Australian law applies to disputes

These terms of use, their subject matter and their formation, are governed by the laws of New South Wales, Australia. You and we both agree that the courts in New South Wales, Australia will have exclusive jurisdiction.