Reach FAQs For Schools
Get started and order
- The Shop is where tests are purchased and schools sign up for the Parent Payment System. You will need your 8-digit school code and password to log in to the Shop.
- The Assessments Portal is where Reach tests are run. If you have run Reach online previously, you can log in to the Assessments Portal using your email address and password. If you are a first-time user o the Assessments Portal, you will need to create a new account to gain access.
- The Results Portal is where results can be viewed and analysed. To log in use the same 8-digit school code and password as the Shop.
The support link will also be available from the Assessments Portal this year for easier access.
- If you have forgotten your login details, go to Forgot your Password. Enter your email address most likely used when you first activated the account (this is usually your work email address). You will be asked to set a new password
- If you are a new school, an activation email will be sent to your school's nominated administration email address shortly after your order is placed online.
I ordered online but did not receive my invoice.
All invoices go to the school’s administration email that we have on file.
GST LIABILITY FOR SALES IN NEW ZEALAND
Janison Solutions Pty Limited is required to be registered and to collect NZ GST from NZ resident consumers. Please refer to the below links to the NZ IRD and Deloittes which stated that non-NZ businesses providing remote online services to NZ consumers and that the total supplies exceed NZ$60,000 per annum are required to be registered for NZ GST.
https://www.ird.govt.nz/gst/gst-for-overseas-businesses/supplying-remote-services-into-new-zealand
https://www2.deloitte.com/nz/en/pages/tax-alerts/articles/gst-on-remote-services.html
Janison Solutions Pty Limited’s New Zealand GST number is 133-788-735.
Communicate
Prepare for testing
- There are two types of teacher roles in the Assessments Portal: Teacher and Unrestricted Teacher. We recommend that any staff who are going to be supervising the test on test day be assigned the Unrestricted Teacher role and not the Teacher role, so as to have access to all students who will be sitting the Reach tests. This is especially useful for secondary school staff who are supervising students from different home-room classes. If you wish to allocate the Teacher role to your staff, you will need to ensure that you include class information in your student import and that you assign class(es) to teachers. Students can only be allocated to one class in the Assessments Portal. The class field is not mandatory for Reach when uploading student details into the Assessments Portal.
- If there are staff in the school with the Teacher role, you must assign them a class. To do this, click “Assign classes to teachers” from the School Coordinator dashboard. The Teacher’s account must have been activated prior to assigning classes to teachers.
- Note: As the School Coordinator and Unrestricted Teacher roles have access to all students in the Assessments Portal for your school, you do not need to assign them any classes.
Note: Any changes to student information, e.g. Name, DOB, must be done prior to the student sitting the assessment.
Note: Any changes to student information, e.g. Name, DOB, must be done prior to the student sitting the assessment.
Sit the test
Yes. On the day of the Reach test, the supervising teacher needs to log in to create and start the test session.
In addition, once a user has logged into the Assessments Portal, you can access the test supervision instructions from the dashboard.
- If a student, for example, becomes ill during the test the teacher will pause the student’s test. This means that the student will not be able to access it from home. Where appropriate, on a subsequent day within the official sitting period, the teacher can create a new test session for the student. The student can continue with their test using the same one-time code and the newly created test session code.
- Pause is used to temporarily stop a student’s test. They will be postponed when the session closes at the end of the day. And then the student’s test can be restarted another day with a new session code and the student can continue where they left off.
- Reload the page/refresh the browser and the question should render correctly.
- If the question is still not rendering correctly, check the browser and device meet the technical specifications for the test.
- If the issue is confined to only a few students in the session, then it’s most likely a connectivity issue and you will need to seek assistance of your IT team.
Review results
- Go to the Results Portal and log in using your school’s 8-digit school code and password.
- Go to the Assessments Portal and click on Results on the dashboard or on the Results icon in the navigation bar and follow the link. You will be taken directly to the Results Portal through a single-sign-on process.